Stakeholder Voices

The views and experiences of residents and stakeholders are central to its development and delivery of services in Knowsley and is in keeping with Knowsley Better Together principles. Knowsley Council has worked alongside several stakeholders to co-produce our Market Position Statement and ensure it is reflective of local need.

 Promoting Co-production

 As the amount of money the Council has available to spend on adult social care reduces, it is more important than ever that the services we do commission are effective and evidence based and that we get it right. That means working with the people who use services and the providers of those services to ensure that services and support are designed to meet people’s needs and are sustainable. We will do this by:

• Planning and designing new service models in partnership with local residents through established links with local communities
• Designing new service models and specifications with providers through market engagement activity
• Evaluating the success of new models of delivery by actively seeking the views of the people who use them, and their families

By working with providers and residents we aim to enable innovation and creativity. We will support this by making sure when designing new models of care; they are reflective of the “Knowsley Better Together” way of working.

LCC and partners are looking at radical new ways of how the public sector, third sector and the wider community can work together to improve services, lives and outcomes for residents in Liverpool. We acknowledge that previous paternalistic ways of working – where citizens are seen as passive recipients of services and frontline workers ‘know best’ – is not only unsustainable, but also irrelevant as it doesn’t deliver what citizens want or need from a modern public sector, and prevents choice and control over the things that matter most to them.

We need to deliver a new approach that is characterised by the public and third sector having a different conversation with citizens, where we all have a responsibility to make change happen to improve our own lives and the communities in which we live and contribute to building resilient communities.

This new approach is not about cutting services in response to financial pressures, but about proactively helping and encouraging people to live healthier lifestyles, thus reducing or delaying the need for formal services. In the future, citizens will be seen as problem solvers and co-creators actively engaged in creating what is valued by, and is good for, the public.

When developing this Market Position Statement, we spoke to over 200 people from right across the city about how they felt about their lives, the places that they live, things that had a positive impact for them, and things they would like to be able to access. Our key findings from community consultation were that areas of people’s lives that they valued most, and felt made a positive contribution to their wellbeing were: – Parks, public spaces and well-maintained neighbourhoods – Feeling safe – Opportunities to meet new people – Frequent, reliable transport – Accessible healthcare provision (that supports them to maintain good health) – Maintaining relationships with family and friends.

2030 Vision: Working together towards 2030
In 2016 Sefton Council lead on developing a new and exciting vision for the future of the borough aimed at anyone who lives, works or visits Sefton.
Working closely with partners, businesses, private sector organisations, the voluntary, community and faith sector and the wider Sefton community, the aim was to focus on what is important and to be ambitious for the borough and its communities in the future.
Imagine Sefton 2030 engaged the public, local businesses and potential investors in creating a vision that will collectively promote shared prosperity, coordinated public investment, and a healthy environment and population. The Vision and Outcomes Framework went on to guide long term planning – helping to collectively stimulate growth, prosperity, set new expectation levels and to help focus on what is important for Sefton.
Key pillars for Adult Social Care of this vision are:
Together a stronger community. Working towards the following outcomes;
■ People are influencing decisions which affect them, and communities work together and with partners to deliver effective change
■ Stronger community leadership
■ People are taking responsibility for their own health and well-being
■ People feel safe and supported and are free from discrimination and harm
■ People understand and exercise their safeguarding responsibilities
■ Communities and individuals are benefitting from many volunteering opportunities and schemes
■ People are not socially isolated
■ People are well informed
■ People rely less on public sector services And A borough for everyone:
■ People enjoy being part of energetic local communities with their own unique identities and sense of pride
■ People are prepared for change
■ People have aspirations and achieve their ambitions through education, training and lifelong-learning
■ People are accessing education and training opportunities
■ People are accessing to an integrated, efficient and sustainable health and social care system

In Sefton working with the Community, Voluntary and Faith sector is key to delivering our vision. As focus shifts to prevention and using the assets around people to maximise independence and connect people to the community around them and develop Social Networks that positively impact on wellbeing and resilience. More information on how we do this can be found here;
https://seftoncvs.org.uk/about/newrealities/
New Realities is a ‘Can-do’ collaborative agreement for Sefton Council & Sefton’s Voluntary, Community & Faith Sector
The document recognizes that local government and local communities are changing. At the heart of the changes that are under way is a ‘re-imagining’ of local relationships, within which the development of new, better, more equal and more productive partnerships between local authorities and local communities is key. The overarching aim being to help to make Sefton a great place to be and to improve the health and wellbeing of everyone in our communities. To help to achieve this, we will establish a clear vision and operational framework that strengthens working relationships between the local authority and the Voluntary, Community and Faith sector in the Borough. The document offers a framework for making the best use of scarce resource by challenging creative response and flexibility, empowering partnerships, recognizing the changing role of the local authority, ensuring inclusivity and utilizing the assets of our communities.